Agreement between user and this website. This website (the “Site”) is comprised of various web pages operated by Trampolines Australia (“TA”). This website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of this website constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

Privacy

Your use of this website is subject to TA’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting this website or sending emails to TA constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that TA is not responsible for third party access to your account that results from theft or misappropriation of your account. TA and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.

TA does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use this website only with permission of a parent or guardian.

Cancellation, Refund Policy, Refund Terms and Conditions

Please refer to our Returns Policy page for more information.

Links to Third Party Sites and Third Party Services

This website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of TA, and TA is not responsible for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. TA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TA of the site or any association with its operators.

Certain services made available via this website may be delivered by third party sites and organisations. By using any product, service or functionality originating from this website domain, you acknowledge and consent that TA may share such information and data with any third party with whom TA has a contractual relationship to provide the requested product, service or functionality on behalf of this website’s users and customers.

No Unlawful or Prohibited Use / Intellectual Property

You are granted a non-exclusive, non-transferable, revocable licence to access and use this website strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to TA that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain, or attempt to obtain, any materials or information through any means not intentionally made available or provided through the Site.

All content included as part of the Service, such as text, graphics, logos, images, the compilation thereof, and any software used on the Site, is the property of TA or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or otherwise exploit any of the content, in whole or in part, found on the Site. TA content is not for resale. Your use of the Site does not entitle you to make any unauthorised use of protected content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of TA and the copyright owner. You agree that you do not acquire ownership rights in any protected content. We do not grant you any licences, express or implied, to the intellectual property of TA or our licensors except as expressly authorised by these Terms.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and other message or communication facilities designed to enable you to communicate with the public or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others; publish, post, upload, distribute, or disseminate inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful material; upload files that contain viruses or corrupted files; advertise or offer to sell or buy goods or services for any business purpose unless specifically allowed; conduct or forward surveys, contests, pyramid schemes, or chain letters; falsify or delete author attributions, legal notices, or proprietary designations; restrict or inhibit any other user from using and enjoying the Communication Services; or violate any applicable laws or regulations.

TA has no obligation to monitor the Communication Services. However, TA reserves the right to review materials posted to a Communication Service and to remove any materials at its sole discretion. TA reserves the right to terminate your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever.

TA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, at TA’s sole discretion.

Always use caution when giving out personally identifying information about yourself or your children in any Communication Service. TA does not control or endorse the content, messages, or information found in any Communication Service and specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.

Materials Provided to This Website

TA does not claim ownership of the materials you provide to this website, including feedback and suggestions, or post, upload, input, or submit to any TA Site or associated services (collectively, “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission, you are granting TA, our affiliated companies, and necessary sublicensees permission to use your Submission in connection with the operation of their internet businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission, and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission. TA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time at TA’s sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission, you warrant and represent that you own or otherwise control all rights to your Submission, including all rights necessary for you to provide, post, upload, input, or submit the Submissions.

Third Party Accounts

You may be able to connect your TA account to third party accounts. By connecting your TA account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others in accordance with your privacy settings on those third party sites. If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated, and administered by TA from our offices within Australia. If you access the Service from a location outside Australia, you are responsible for compliance with all local laws. You agree that you will not use the TA content accessed through this website in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless TA, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses, including reasonable legal fees, relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. TA reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with TA in asserting any available defences.

Liability Disclaimer

The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. TA and/or its suppliers may make improvements and/or changes to the Site at any time.

TA and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the Site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. TA and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall TA and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential, or other damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Site, the delay or inability to use the Site or related services, the provision of or failure to provide services, or any information, software, products, services, and related graphics obtained through the Site, whether based on contract, tort, negligence, strict liability, or otherwise, even if TA or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue using the Site.

Termination / Access Restriction

TA reserves the right, in its sole discretion, to terminate your access to the Site and related services, or any portion thereof, at any time without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New South Wales, and you hereby consent to the exclusive jurisdiction and venue of courts in New South Wales in all disputes arising out of or relating to the use of the Site.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and TA as a result of this agreement or use of the Site. TA’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of TA’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by TA with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect.

Unless otherwise specified, this agreement constitutes the entire agreement between the user and TA with respect to the Site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and TA with respect to the Site.

Changes to Terms

TA reserves the right, in its sole discretion, to change the Terms under which this website is offered. The most current version of the Terms will supersede all previous versions. TA encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

TA welcomes your questions or comments regarding these Terms. Simply contact us via our Contact Us page.

Customer Reviews and Review Promotions

We welcome honest customer feedback, including critical experiences. The same publication policy applies regardless of star rating. Reviewers can authorise syndication of their review across Benn Corp Pty Ltd’s participating retail stores. The original source is retained. Email verification does not confirm a purchase. Reviews that participate in a prize promotion are labelled as incentivised when published.

Monthly $100 Store Credit Draw (only when advertised)

This free-entry trade promotion is offered only in months when explicitly advertised as open on our Our Reviews page. The promoter is Benn Corp Pty Ltd (ABN 30 601 396 561), Queensland, Australia. Entries are open to Australian residents aged 18 or over who submit a genuine, original review of a relevant product, shopping experience or customer service, opt in to the draw and successfully verify their email during the calendar month. No purchase is required. Employees and their immediate families are excluded. Entrants must have had a genuine relevant experience.

Entries open at 12:00 am AEST on the first day of each advertised calendar month and close at 11:59 pm AEST on its last day. One entry per eligible person per month across all participating stores. Duplicate, automated, fabricated and fraudulent entries are excluded. Reviews of all ratings are equally eligible irrespective of whether the feedback is favourable or publicly displayed. Email verification is required to register the entry. The winner is randomly drawn at or shortly after 9:00 am AEST (Brisbane time) on the first day of the following month, using an auditable process. The winner is notified by email that day, and their first name may be announced on the review pages.

There is one prize for the entire participating network each month: AUD $100 store credit redeemable only at the website on which the winning review was submitted. The winning customer is emailed a single-use $100 promotional discount code restricted to their verified email address and to the store where their review originated. It cannot be exchanged for cash, and any unused amount is forfeited after one purchase, subject to applicable law. The promotional voucher is valid for 30 days from issue. Its expiry date and eligible store are shown in the winner email. The promoter will address unclaimed prizes in accordance with the applicable trade promotion rules and will keep appropriate draw records.

Reviewers may choose not to enter the promotion and still submit a genuine review. Drawing or claiming a prize does not depend on leaving a positive review or on our decision to publish it. Incentivised reviews will be clearly identified. This promotion is not connected to Google Reviews or independent third-party review platforms. Customer contact details are used privately for entry verification, winner notification and promotion administration, in line with our Privacy Policy. These terms do not override Australian Consumer Law or applicable state and territory gaming requirements.

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